Within this framework, and under the direct supervision of the Team Leader, the incumbent performs the following duties:
Manages and supervises a multicultural team in the field responsible for providing adequate support, protection and other assistance required for witnesses and victims appearing before the court and other persons as appropriate;
Provides proactive day-to-day management of ICCPP participants in the field, implements, monitors and reports on the management plans created for each participant and coordinates measures to prepare such participants for a self-sustained existence without the support of the ICC;
Completes case records of the ICCPP participants, victims and witnesses assigned to him/her, implements the transfer of those ICCPP participants to the place of permanent or temporary relocation in the field, liaises with the relevant operational authorities in the locations and maintains regular contact on matters relating to the safety, physical and psychosocial protection;
Conducts or coordinates witness specific threat and risk assessments for the purposes of the ICCPP, coordinates with the psychologist of the VWS, conducts psychosocial assessments, compiles required documentation and completes the assessment with appropriate recommendations/proposals for a management plan;
Conducts situation and case specific threat and risk assessments in the Democratic Republic of the Congo (DRC) and in the Central African Republic (CAR) or in any other situation as well as risk assessments to establish whether it is safe for a witness who has completed the testimony to return from the Court to the place of departure;
Coordinates logistics, support and protection workflows of the VWS in the field to guarantee that such persons appear in the Court appropriately and adequately assisted, supported and protected;
Establishes and maintains an efficient network with local authorities and relevant embassies to facilitate the issuance of travel documents and visas necessary for travel to the Court as well as with health care authorities, NGOs and IGOs to ensure appropriate medical and mental health services are available to victims and witnesses;
Coordinates VWS activities in respect of video-link testimonies organised from DRC and CAR or other relevant locations;
Establishes the initial response capability in the field to address any imminent witness security concerns and provides training and capacity building to local authorities or Court staff in relation to witness protection;
Develops specific political, cultural and security expertise in relation to DRC and CAR and, in close coordination with the Analyst Team, collects relevant information;
Contributes to the VWS submissions to the Court, to the Parties and to reports prepared by the VWS to the Senior Management;
Protects the safety, physical and psychological wellbeing, dignity and privacy of all victims and witnesses with regard to all relevant factors including age, health, and nature of the crime, in particular, but not limited to, where the crime involves sexual or gender violence or violence against children;
Maintains confidentiality at all times, respects the interests of the witness and acts impartially when cooperating with all parties.
Advanced university degree in security studies, risk management, political sciences, international relations or other related area. A first-level university degree in combination with two additional years of qualifying experience is accepted in lieu of an advanced university degree. Or police, military or comparable law enforcement training and/or equivalent qualifications combined with 8 years of relevant experience may be considered in lieu of a university degree.
A minimum of two years of progressively responsible work experience (four years with a first-level university degree) in witness related activities within court or law enforcement structures or in a national or international witness protection programme;
Demonstrated supervisory and operational experience, understanding of witness protection and support operations, and the ability to manage risk in a highly dynamic environment is required;
Experience in conducting threat and risk assessments is required;
Experience in planning operations and managing risks in demanding circumstance is required; Experience in rapidly assimilating conflicting information, making decisions and arriving at workable solutions, which can be implemented remotely at short notice is required;
Work experience in a conflict or post conflict context is desirable.
Knowledge, Skills and Abilities:
Ability to conduct oversight and supervision of operations;
Ability to deal effectively with victims and witnesses in stressful situations, particularly with those who have suffered trauma;
Excellent interpersonal, negotiation and organisational skills;
Ability to maintain both internal and external relationships at operational level in matters relevant to the victims/witnesses protection, support and other assistance;
Knowledge of the legal framework of the Court; Cultural and gender sensitivity;
Ability to work and operate in a multicultural environment;
Understanding and exposure to the (UN) common administrative system is desirable;
Absolute integrity, tact, sensitivity, discretion and good judgment, including particular sensitivity to the needs of victims of sexual violence, children, the elderly and the disabled;
Excellent written and verbal communication skills with a keen attention to operational details.
Knowledge of Languages:
Proficiency in one of the working languages of the Court, French or English is required. Working knowledge of the other is considered an asset. Knowledge of another official language of the Court (Arabic, Chinese, Russian and Spanish) is considered an asset.
ICC Core Competencies
Dedication to the mission and values
Acts consistently in accordance with the mission and values of the Organisation;
Maintains confidentiality, acts with integrity and shows respect for diversity;
Shows commitment to the organisation;
Presents a positive image of the organisation during external discussions.
Applies professional and technical expertise;
Keeps abreast of organisational issues;
Produces workable solutions to a range of problems.
Listens, consults and communicates proactively;
Handles disagreements with tact and diplomacy;
Recognises and rewards the contribution of others.
Learning and developing
Identifies development strategies needed to achieve work and career goals and makes use of developmental or training opportunities;
Learns from successes and failures;
Seeks feedback and gives feedback to others to increase organisational effectiveness;
Seeks opportunities for improvement of work;
Has an open mind and contributes to innovation.
Handling uncertain situations
Adapts to changing circumstances;
Deals with ambiguity, making positive use of the opportunities it presents;
Plans activities and projects well in advance and takes account of possible changing circumstances;
Manages time effectively.
Expresses opinions, information and key points of an argument clearly;
Handles contacts with diplomacy and tact;
Communicates in a transparent and open way with internal and external contacts while complying with confidentiality requirements.
Accepts and tackles demanding goals with enthusiasm;
Keeps to agreements with others;
Focuses on client needs;
Takes responsibility for actions, projects and people;