Program Manager
Program Manager
Ipas
Cote d'Ivoire
Overview
The Program Manager (PM) has significant management experience, an interest in user-centered approaches to international development, and a thorough understanding and successful track record implementing sexual and reproductive health programs. The PM manages operations in Côte d’Ivoire to maximize the delivery of Ipas Côte d’Ivoire’s strategic goals.
The PM demonstrates commitment to the women and girls we serve through pragmatic and effective decision-making, acting with a sense of urgency and providing timely guidance to staff. The PM works at the national level, providing technical and managerial leadership for the Côte d’Ivoire program under the direction of the Country Representative. This position is responsible for the development and implementation of strategies and work plans to ensure that program goals and objectives are met at the country level. This includes providing strategic oversight and guidance on program implementation, inputs for annual work plans, proposal development, analysis of programmatic results, identification and resolution of challenges and program performance, application of lessons learned and best practices to improve program performance, donor reporting, financial monitoring, and personnel management. The PM also maintains close relationships with in-country key stakeholders to ensure successful implementation. The Program Manager works at a national level to provide technical and managerial leadership for the Côte d’Ivoire program under the direction of the Country Representative.
Responsibilities
Program design, proposal development and donor reporting
- Contributes to new program design and strategy, ensuring alignment with Ipas mission, values, and strategic plan
- Manage and support donor reporting process, including contributing to report documents and soliciting input from various project team members, ensuring quality and timely submission
Project and program management and coordination
- Responsible for managing the execution of programmatic work, ensuring high-quality project implementation
- Offers strategic and technical recommendations and ensure all programmatic issues are addressed in an effective and timely manner, including soliciting guidance from the regional Francophone Africa Program Manager and headquarters
- Supports recruitment, development, and mentoring of program staff
- Provides leadership, supervision, support, guidance, and constructive feedback to staff and consultants, including the development and tracking of annual performance objectives
Program financial monitoring
- Responsible for spending according to annual operational plan (minimizing surpluses or deficits)
- Oversees programmatic, budget, and contractual compliance, including donor reporting
- Develop award budgets and track spending, using financial management tools, conducting regular review and analysis of financial data, and engaging the project team(s) to adjust plans
Grant management and quality control
- Monitors award compliance for all donor agreements, including sub-awards
- Develop award work plans and conduct routine program analyses, including regular review and use of monitoring data and organizational quality standard indicators to track progress against key indicators using performance metrics, and engage project team(s) to adjust plans as needed
- Adapt and implement organization-wide initiatives, systems, and policies; monitor for compliance with organizational policies
- Conducts field visits to program sites in order to provide programmatic oversight and assistance
Internal liaison with country team and Francophone Africa team
- Reports to the Country Representative in reference to special requests, strategic planning, and program results and progress
- Interacts with key members of all in-country team units to meet their directives, share progress of work, resolve problems, and find alternate workable strategies
- Collaborates with operations/technical leads and the Country Representative in reference to allocation of resources, budgetary issues, and program results
- Works with Francophone Africa Regional Office in reference to program development, implementation, field-level challenges, and other program issues
External liaison with NC, donors and partners
- Ensures effective communication and routine collaboration between headquarters, Francophone Africa Team and the country office, keeping other staff members aware of relevant issues; keeping them informed of significant developments and issues and engaging them to help problem solve as needed
- Works with Program Support Team in reference to implementation of program work plans, budget review, and development of proposals and donor reports
- Supports the Country Representative in representation with government officials at national and province level meetings
- Supports Country Representative in external relations through representing Ipas among partners and key stakeholders and promoting Ipas’s mission through delivering presentations at relevant meetings and conferences
- Helps to develop and maintain national and provincial level partnerships with donors, government, INGOs, NGOs, and others
Requirements
Education and Experience
- At least 8 years’ personnel, programmatic, and financial management experience, preferably in development with an international non-governmental organization
- Relevant post-graduate degree (e.g. MPH, MBA, etc.) or comparable experience in implementing and managing complex programs at national scale Demonstrated strengths in strategic planning and programs management, including strong interpersonal and supervision skills
- Experience working on technical components of comprehensive SRH programs which include improving service delivery at the health systems level and engaging and working with community stakeholders to improve women and girls’ ability to access available services
- Previous supervisory experience of a minimum of four full time technical staff members
- Must be able to travel up to 25%
- Fluency in written and spoken French
Prefered
- Working knowledge of Microsoft Office suite
- Experience working in a non-profit organization
- Experience establishing relationships with public health organizations
- Experience and understanding of basic monitoring and evaluation concepts
- Advanced proficiency in English
Key Characteristics
- Strong communication skills
- Business acumen
- Diplomacy
- Interpersonal skills
- Leadership/management skills
- Planning and organization
Professional Knowledge and Skills
- Strong writing and presentation skills
- Must be able to effectively communicate with government officials and external partners
- Working knowledge of development and women’s sexual and reproductive health and rights
- Working knowledge of project management and strategy development
- Working knowledge of budget management including forecasting and tracking spending
- Working knowledge of managing project operations and logistics
Eligibility
- Must be eligible to work in Côte d’Ivoire, without sponsorship
