Capacity Building & Sustainability Manager

Capacity Building & Sustainability Manager

FHI 360

Gaborone, Botswana

Job Summary:

The incumbent for of this position will enhance the capacity of civil society to influence government decision‐making and strengthen community health service delivery.


  • Provides leadership in capacity building and sustainability activities;
  • Sets up a consultative mechanism with the FHI 360-APC 2.0 implementing partners to identify needs and opportunities to improve implementing partners organizational capacity;
  • Identifies areas for improved efficiency or effectiveness within prescribed parameters, and institutes enhancements to procedures;
  • Identifies FHI 360 tools available to improve implementing partners capacity;
  • Organizes and supports capacity building trainings;
  • Designs and supports the coaching activities of implementing partners to ensure process improvements in organizational communication, budgeting, financing and reporting;
  • Develops work plans and dash boards to monitor partners adherence to development plans;
  • Leads the development of a sustainability plan with each of the FHI 360-APC 2.0 implementing partner;
  • Sets up and ensures the secretariat of the FHI 360-APC 2.0 steering committee on Capacity Buidling and sustainability involving Ministry of Health, USAID and relevant CBOs is functional;
  • Establishes communication mechanism with MoHW and NACA to advocate for increased support of community service delivery through social contracting;
  • Maintains a constructive dialogue and collaborative relationships with program stakeholders, including donor, client organizations, relevant government agencies and other NGOs;
  • Serves as a departmental resource on procedural, administrative and operational issues.


There are 31 FHI 360 development competencies, of greatest focus for this particular job will be:

  • Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner, and orchestrates multiple activities at once;
  • People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress and results. Creates a climate in which people want to do their best;
  • Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity;
  • Employees are expected to possess, or have high-potential for development of these three fundamental competencies.

Applied Knowledge & Skills:

  • Strong knowledge of concepts, practices and procedures with program design;
  • Excellent oral and written communication skills. Excellent and demonstrated program/project management skills;
  • Ability to influence and collaborate with others;
  • Ability to analyze and interpret data, identify errors and prepare reports.

Problem Solving & Impact:

  • Works on problems of complex scope that require evaluation of variable factors;
  • Demonstrates good judgment in selecting methods, techniques, and evaluation criteria for obtaining solutions;
  • Networks with key internal and external personnel;
  • Decisions may cause delays or failure to achieve results that impact departmental goals.

Supervision Given/Received:

  • Determines methods and procedures on new assignments and may coordinate activities of other personnel;
  • Typically reports to Director.


  • Bachelor's Degree or its International Equivalent;
  • Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field;
  • ​Project Management (PM) Certification preferred.


  • Typically requires a minimum of 7 + years’ experience with program management, cross- cultural communications, US Government rules and regulations;
  • Substantial experience using computerized information systems;
  • Articulate and professional and able to communicate in a clear, positive fashion with clients and staff;
  • Must be able to read, write, and speak fluent English; fluent in host country language as appropriate;
  • Prior team lead experience preferred;
  • Demonstrated leadership experience preferred;
  • Previous experience with organizational capacity assessment, development of capacity improvement plans, and provision of technical assistance required;
  • Has ability to manage projects, set realistic priorities, and plan for the successful implementation of activities;
  • Previous experience in building partnerships required;
  • Relevant computer software skills (including, at a minimum, the standard applications in MS Office).

Typical Physical Demands:

Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-50 lbs.

Technology to be Used:

Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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