Sr. Program Manager will provide cross-cutting management support to a cluster of 5-8 countries (countries TBD), and will provide back-stopping to at least one country office/team, in close collaboration with the Sr. Director for Global Program Operations (GPO), Sr. Finance Managers (GPO) and other key stakeholders across Jhpiego. In addition, the SPM will support new project development opportunities in his/her cluster. This will entail working with many different departments in the organization. The Sr. Program Manager will also develop and support process improvements throughout GPO and the organization. SPM is also responsible for: ensuring that good project management practices and tools are being used to stay on scope, schedule, budget in the cluster of countries and the specific country supported; monitoring and advising on staffing levels for backstop teams within the focus cluster of countries; tracking and escalating potential risks in the countries, and providing support to countries as requested/needed by CD/Sr. Director and VP, GPO.