Program Manager, College Success

Program Manager, College Success


Chicago, IL, United States

Position Overview

Program Managers (PMs) will facilitate high-impact relationships between 100 and 120 mentee/mentor pairs by leveraging iMentor’s programmatic model to deepen pair relationships and help mentors guide mentees toward the goal of college entrance and graduation. PMs will work with mentors (adult-volunteers) to position them as a “go-to” resource for their mentee and provide individual coaching to ensure pair growth. Reporting to the Associate Directors of Program, PMs will facilitate weekly classroom sessions for mentees, lead monthly pair events, and provide individualized support for pairs. They will help develop a strong partnership with teachers and administrators at their school site and contribute to iMentor’s impact in the college success landscape.

The ideal candidate will have three (3) + years of professional experience. They will have experience working with high-school aged youth, and an interest in or experience working with adult volunteers. They will believe deeply in mentoring as a tool for youth success and be confident that, with the right support, a caring, committed adult can build a relationship with a student and support their post-secondary journey. The candidate most closely aligned with the iMentor vision believes that every student deserves a champion and a chance to graduate from college.


Provide high-quality pair support to ~120 mentee-mentor pairs

  • Match mentors and mentees at the beginning of each program cycle;
  • Provide cohort-level and individualized coaching for mentors to better support and build relationships with their mentees;
  • Lead targeted case management support for pairs to ensure they meet programmatic outcomes and participation requirements including detailed pair notes, updated frequently;
  • Use data to determine which pairs may need additional support or program interventions;
  • Utilize iMentor’s online platform to document pair support notes and troubleshoot struggling pairs with supervisor;
  • Create and coordinate in-person meeting opportunities for pairs to increase program participation.

Ensure high-quality curricular engagement

  • Lead multiple classroom sessions per week for mentees at partner school locations;
  • Ensure mentees and mentors exchange deep and meaningful correspondence on a weekly basis via iMentor’s technology platform;
  • Plan and manage monthly events at school site or on a college campus;
  • Promote and support mentor-facing curriculum and cultural competency training;
  • Work with Associate Directors to develop deep partnerships with school staff and administrators to support programmatic/curricular outcomes.

Provide robust and targeted post-secondary support

  • Work closely with partner school and internal teams to align on post-secondary goals and support strategies for students and mentors;
  • Support and train mentors on post-secondary preparation process and high school graduation requirements;
  • Document all support provided and maintain high quality, timely notes on progress of all pairs;
  • Use class sessions and events to build college and career aspiration and help them navigate the post-secondary preparation process;
  • Providing cohort-level and individual support to mentors so that pairs identify and realize post-secondary goals;
  • Partner with CBOs on campus to streamline college research, application and transition process;
  • Monitor application and tracking of post-secondary transition steps, including enrollment in PSP;
  • Ensure cohorts have completed post-secondary planning.


  • Three (3)+ years of professional experience in youth development, education and/or volunteer engagement;
  • Bachelor’s degree;
  • Comfortable working at both the iMentor office and at schools;
  • Available and excited to work 2-4 evenings per month;
  • Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts;
  • Able to travel throughout the Chicago area and to staff events and trainings on some weeknights and Saturdays; transportation not provided;
  • Alignment with iMentor’s values.


  • Excellent written and verbal communication skills, including the ability to have tough conversations;
  • Strong organization and time-management skills;
  • Ability to look at data, understand its implications, and identify next steps;
  • Ability to work independently and to collaborate in a team environment;
  • Experience and comfort with facilitation of classroom sessions and events;
  • Experience and comfort working with high school students, school staff, and adult volunteers;
  • Bilingual (Spanish) a plus;
  • College access programming or volunteer management, a plus, but not required;
  • Knowledge of Chicago community, school culture and state college landscape a plus.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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