Humanitarian Affairs Officer/Information Management Officer, P4

Humanitarian Affairs Officer/Information Management Officer, P4

UNOCHA - United Nations Office for the Coordination of Humanitarian Affairs

Erbil, Iraq

Org. Setting and Reporting

This position is located in the Office for the Coordination of Humanitarian Affairs (OCHA), based in Erbil, Iraq. The Humanitarian Affairs Officer reports to the Deputy Head of Office for OCHA Iraq.


Within delegated authority, the Humanitarian Affairs Officer will be responsible for the following duties:

  • Provides leadership for and manages a team of staff working on analysis, information management and reporting relating to the humanitarian situation in the assigned country/area.
  • Monitors and analyzes trends and developments affecting the humanitarian situation in the assigned country or area, and undertakes research to expand and validate available information to improve situational awareness and analysis, and support evidence-based decision-making.
  • Works with partners to develop and maintain a common understanding of the humanitarian situation based on analysis of a wide range of subjects (i.e. humanitarian, political, economic, cultural, sociological, demographic, etc.), and supports and contributes to inter-agency needs assessments and analysis, including the development of the Humanitarian Needs Overview and the Humanitarian Response Plan.
  • Establishes and maintains an information management network, in accordance with IASC guidance, to facilitate humanitarian information exchange and the promotion of data and information standards and enhance joint information management, analysis and shared situational awareness.
  • Engages with a wide range of humanitarian partners, actors and other stakeholders, both formal and informal, to ensure information activities are coordinated and consistent with relevant standards and good practices.
  • Leads and/or participates in large, complex projects, including the establishment of information management systems, assessment and analysis tools and methods; supports coordination of international humanitarian/emergency assistance for complex emergency/disaster situations; ensures necessary support to inter-agency efforts; prepares situation reports to the international community, apprising of situation to date and specifying unmet requirements of affected countries.
  • Assists member states in capacity-building for handling emergency situations; develops country-specific indicators for countries of concern in collaboration with area experts and ensures the subsequent monitoring of these indicators; recommends actions based on the analysis of pertinent information.
  • Provide training and expertise on the use and development of new technologies and information management tools and platforms to OCHA staff, humanitarian partners and other stakeholders.
  • Assists or leads, as appropriate, in the preparation of OCHA reports, studies, background papers, policy guidelines, correspondence, presentations, background papers, policy guidelines, parliamentary documents, etc.; with respect to the latter, takes the lead in providing support and information to relevant councils or other entities on specific issues.
  • Communicates timely and effectively, frequently briefs and debriefs an expert audience on situational awareness, developments and scenarios.
  • Partners with other humanitarian agencies to plan and evaluate complex humanitarian and emergency assistance programmes; helps ensure that latest findings, lessons learned, policy guidelines, etc. are incorporated into these activities, including gender-related considerations.
  • Establishes and maintains contacts with humanitarian partners and other stakeholders; ensures appropriate mechanisms to facilitate collaboration and exchange of information both in and outside the UN system, including on early warning and contingency planning, etc.
  • May participate in planning and preparation of unit budget and work program.
  • Provides leadership and work direction to assigned work team, and/or mentors and supervises the work of new/junior officers.
  • Performs other duties as required.


  • Professionalism: Knowledge and understanding of theories, concepts and approaches relevant to the management of information in complex emergencies, disaster preparedness, disaster response and early recovery; Ability to identify issues, analyse humanitarian trends and participate in the resolution of issues/problems; Ability to conduct data collection using various methods; Demonstrates conceptual, analytical and evaluative skills to conduct independent research and analysis, including familiarity with and competence in the use of various research sources, including electronic sources on the internet, intranet and other databases; Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
  • Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
  • Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
  • Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
  • Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.


Advanced university degree (Master’s degree or equivalent) in humanitarian or development studies, political or social sciences, computer studies, anthropology, or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in humanitarian affairs, emergency preparedness, crisis/emergency relief management, information management, anthropology or other related area. Expertise in information management, fit-for-purpose data visualization, including geo-reference of information is a requirement for this post. Proven skills in the production, coordination and review of analytical products is required. Experience of field research and information management in hostile, fragile, denied, and/or dangerous environments is an advantage.


Fluency in English, (both oral and written) is required; knowledge of Arabic is desirable. Knowledge of another UN official language is an advantage.

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© EuroJobsites 2019

EuroJobsites is a UK registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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