Country Representative, Guatemala and Mexico

Country Representative, Guatemala and Mexico

CRS - Catholic Relief Services

Guatemala City, Guatemala

Job Summary

As Country Representative you will lead, manage and advance the programming and operations objectives and the mission of Catholic Relief Services (CRS) to serve the poor and vulnerable. Your strategic leadership will enable you to advance CRS' reputation and impact while you proactively manage security and mitigate security risks and liabilities.

CRS began operating in Guatemala in 1963 and today works with a wide group of Church, civil society, private sector and government actors on projects and interventions that build local capacity and skills to promote sustainable impact in the areas of agricultural livelihoods; integral childhood and youth development; emergency response, recovery, mitigation, and resiliency; as well we focus on local institutional development to positively influence governments and multi-lateral institutions in the United States and Guatemala to adopt policies that protect and support the poorest and most vulnerable. The funding portfolio is largely USG sourced, though with a growing leverage of private sector and municipal support. CRS Guatemala also provides oversight and support for CRS' program in Mexico.

Roles and Key Responsibilities

  • Champion and lead the vision, mission and strategy. Lead the design of medium and long-term goals. Ensure program and operations leads coordinate their objectives in alignment with the strategy;
  • Ensure that all projects meet and exceed donor expectations and are designed and implemented for maximum impact and reach. Ensure the CRS program quality standards are adhered to per MEAL policy and procedures;
  • Effectively manage senior programming and operations talent in Guatemala and Mexico. Manage team dynamics and staff well-being. Provide coaching and mentoring for HOP, HOO,Head of Operations and some specific programming staff. Strategically tailor individual development plans and complete performance assessments for direct reports. Oversee the development of staffing plans for large and complex projects and the recruitment process of senior staff;
  • Lead the development of strategic partnerships with national and international organizations that leverages resources, reputation, and expertise in line with CRS partnership principles. Ensure strong representation to key stakeholders, including Church partners, local and national government, US government and international donors;
  • Manage and mitigate risk through monitoring national and regional issues that may impact staff and programming. Ensure all staff understand and adhere to CRS staff safety and security policies and plans and ensure the updating of such plans;
  • Promote, uphold and model a commitment to the efficient use of agency and donor resources. Ensure compliance in operations functions. Provide oversight and analysis regarding monthly expenditures;
  • Lead and direct the pursuit of strategic growth opportunities, prepositioning and capture planning;
  • Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing application of the MEAL policy, as well as cross-sectoral and cross-department learning.

Basic Qualifications

  • Master's degree in international development, International Relations or a related field;
  • 10 or more years' experience managing complex relief and development programs;
  • Required Languages - English and Spanish;
  • Travel - Frequent travel within the country and to Mexico.

Knowledge, Skills and Abilities

  • Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions;
  • Excellent relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship;
  • Team leadership abilities with diverse/multi-disciplinary teams. Coaching/mentoring skills;
  • Strong communications and presentation skills; able to develop tailored and persuasive messaging for varied audiences;
  • Proactive, resourceful, solutions-oriented and results-oriented.

Preferred Qualifications

  • Demonstrated experience successfully managing a variety of complex, high-value projects from multiple international donors, including USAID, EU, DFID, private foundations and UN agencies; understanding of relevant donor regulations. Experience with impact investing and alternative financing a plus;
  • Experience engaging partners and strengthening partnerships. Experience working with Church partners a plus;
  • Staff management experience and abilities that are conducive to a learning environment. Experience coaching and mentoring senior program staff.
  • Ability to represent the agency at high levels;
  • Experience in MS Office package (Excel, Word, PowerPoint, MS Teams), Web Conferencing Applications, and information and budget management systems.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity;
  • Continuous Improvement & Innovation;
  • Builds Relationships;
  • Develops Talent;
  • Strategic Mindset;
  • Accountability & Stewardship.

Supervisory Responsibilities

  • Head of Program, Head of Operations, Chief of Party for the Communities Leading Development Project, Church Engagement & Social Cohesion Advisor and the CRS/Mexico Head of Office.

Physical Requirements/Environment

  • Normal conditions for an overseas office environment;
  • Given Guatemala's high crime rate, personal safety and security is a concern and can be particularly challenging for a family with high-school aged children who might want to move around the city with friends at night or on weekends. There is no enforced drinking age and guns and drugs are prevalent;
  • Willingness and ability to travel to Mexico 2-3 times a year as well as to other overseas locations as necessary.

Key Working Relationships

  • Internal: Regional Director, Deputy Regional Directors for Program/ Management Quality, Regional Technical Advisors, Overseas Support Department, US Operations, Program Quality & Support Department, Human Resources, Finance/Supply Chain Management Department;
  • External: Government of Guatemala, national and local level officials from Catholic Church, US government, various United Nations organizations, other donor governments, implementing partner organizations, as well as key visitors from the USCCB and CRS partner organizations

Apply Now

Don't forget to mention IntJobs when applying.

Share this Job

More Job Searches

North America     Guatemala     Development Aid     International Relations     NGO     CRS - Catholic Relief Services    

© EuroJobsites 2019

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

Newsletter | Recruit | Advertise | Privacy | Contact Us

© EuroJobsites 2019

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

This website uses cookies to make your experience better. Continued use of this website means you accept our cookie policy.  Accept Cookies