Outreach and Communications Specialist

Outreach and Communications Specialist

FHI 360


Job Summary:

Provides technical support and guidance to staff and partners in the region and in country offices. Implements and monitors technical strengthening initiatives. Develops adoption and/or training strategy, designs and conducts training or adoption activities for a specific technical area. Creates scientific and technical material in area of expertise. Assists and gives guidance with development of proposals. Works with communities and partners to maximize local capacity. Evaluates programmatic effectiveness and provides technical assessment reports.


  • Provides technical support in the development and dissemination of tools, materials, reports, papers, and intervention for research projects;
  • Works closely with assigned team to ensure activities are implemented according to standard operating procedures (SOP’s);
  • Writes and edits technical reports and documents;
  • Assists with publications, web pages, and presentations;
  • Conducts searches of published literature on evolving issues in assigned technical area;
  • Monitors and maintains protocols, instruments, data sets, manuals, training materials and reports;
  • Responds to requests and inquiries from internal and external staff;
  • Develops or writes technical briefs, reports, or other necessary materials to facilitate research, best practices, policies and procedures;
  • Assists with the implementation of research studies by monitoring and documenting processes;
  • Conducts analysis of program implementation to identify areas for improvement and propose appropriate technical strategy and guidelines;
  • Prepares reports and papers summarizing project results;
  • Delivers presentations at professional meetings and conferences;
  • Ensures project implementation adheres to company strategy and remains technically sound;
  • Provides leadership and team building at the task level;
  • Leads the design, development, planning, and implementation of global level innovative technical strategies;
  • Oversees all aspects of the programs/projects;
  • Develops strategies and tools for the design and implementation of specific technical components;
  • Analyzes data sets and technical assessment findings;
  • Develops and monitors work plans;
  • Provides leadership and team building at the project level;
  • Serves as company liaison to external organizations at professional meetings and conferences as assigned;
  • Performs other duties as assigned.

Applied Knowledge & Skills:

  • Strong knowledge of concepts, practices and procedures with providing technical support for research studies;
  • Excellent oral and written communication skills;
  • Excellent organizational and analytical skills;
  • Excellent and demonstrated program/project management skills;
  • Ability to influence and collaborate with others;
  • Demonstrated proficiency with using Microsoft Office Suite required;
  • Ability to analyze and interpret data, identify errors and prepare reports;
  • Ability to problem solve and implements corrective action as needed.

Problem Solving & Impact:

  • Works on problems of complex scope that require analysis and in depth evaluation of variable factors;
  • Demonstrates good judgment in selecting methods, techniques, and evaluation criteria for obtaining results;
  • Networks with key internal and external personnel;
  • Decision may cause delays or failure to achieve results that impact departmental goals.

Supervision Given/Received:

  • Determines methods and procedures on new projects and assignments;
  • Serves as team lead and may supervise other lower level personnel;
  • Typically reports to an Associate Director or Director;
  • Serves as team lead and may supervise other lower level personnel. If supervising, FHI360 competency “People Management” will be an area of focus. People Management (Making Others Great). Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress and results. Creates a climate in which people want to do their best.


Bachelor's Degree or its International Equivalent in Economics, Education, Environment, Health, Human Development, Information Science, International Development, Social Sciences or Related Field.


  • Typically requires 8+ years of managing data collection and technical assistance experience;
  • Proficiency with database management software and on-line search tools required;
  • Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas;
  • Articulate and professional and able to communicate in a clear, positive fashion with clients and staff;
  • Must be able to read, write, and speak fluent English;
  • Prior work experience in a non-governmental organization (NGO), government agency, or private company.

Typical Physical Demands:

  • Typical office environment;
  • Ability to sit and stand for extended periods of time;
  • Ability to lift 5-50 lbs.

Technology to be Used:

  • Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

Travel Requirements:

  • 10% - 25%

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© EuroJobsites 2019

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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