Social and Behavior Change (SBC) Lead

Social and Behavior Change (SBC) Lead

CRS - Catholic Relief Services

Maputo or Nampula, Mozambique

Job Summary

The Social and Behavior Change (SBC) Lead will design, manage, strengthen, monitor and provide strategic direction to an evidenced-based social and behavior change framework for the RFSA, ensuring a holistic and robust approach to promote sustainable behavior change among participants and stakeholders for reducing food and nutrition insecurity. The SBC Lead will lead the development and implementation of an integrated SBC strategy across project sectors and throughout the entire implementation period. S/he will ensure that the SBC framework is developed on the basis of participants’ and stakeholders’ knowledge, attitudes and practices and that SBC approaches promote community participation and problem-solving and increase community capacities.

Job Responsibilities

  • Oversee the design, planning and implementation of SBC activities;
  • Support SBC interventions across the activity by playing a lead role in guiding formative research; developing an SBC strategy and implementation plan; supporting the development of tools; and monitoring the progress of activities to ensure a consistent and coherent execution of interventions;
  • Collaborate with RFSA team members to develop SBC strategies promoting food and nutrition security and integrated with all project activities, drawing on proven approaches and results of studies, baseline data and formative research;
  • Facilitate the process of engaging communities in a manner that builds on local knowledge and promotes community problem solving;
  • Provide guidance on the selection of a behavior change framework to guide programming;
  • Design interventions that leverage existing community networks and resources that move beyond messaging to catalyze lasting change;
  • Lead the implementation of SBC interventions that engage people in a process of learning to solve problems or develop new skills;
  • Ensure that SBC related-indicators are covered in the RFSA M&E system;
  • Contribute to the design of contextually appropriate and effective participant and stakeholder complaints and feedback mechanisms and provide support for their implementation;
  • Lead SBC learning activities and document learning; prepare reports, presentations, short articles for publication to disseminate learning;
  • Produce multi-media communication resources for the project’s SBC strategy, including communication materials appropriate for participants with limited literacy;
  • Represent CRS with key stakeholders in strategic activities such as coordination platforms, policy meetings and thematic committees/technical groups;
  • Support CRS staff across the country program to improve SBC strategies and coordinate their harmonization with RFSA programming;
  • Ensure the implementation of the RFSA Branding Strategy and Marking Plan in compliance with USAID regulations.

Required/Desired Foreign Language:

  • English and Portuguese required.

Travel Required:

  • Ability to travel for up to 50% of time domestically, with possibility of occasional international travel.

Key Working Relationships

  • Supervisory: Nil;
  • Internal: Chief of Party, Monitoring and Evaluation Lead, Collaboration, Learning and Adaptation Lead, Other Technical Leads, All Departments of the Country Program, CRS HQ-based SBC Advisors and relevant Regional Technical Advisors;
  • External: Partner organizations, international and local NGOs, Research institutions.


Education and Experience

  • A master’s degree in a relevant academic area plus seven years of relevant experience or a bachelor’s degree and nine years’ experience;
  • SBC experience related to nutrition, agriculture and livelihoods, WASH, gender, youth, social cohesion;
  • A minimum of five years of progressively increasing management and technical responsibility, including supervising and mentoring team members, preferably with an international NGO; the candidate must have experience in leading SBC strategy design and implementation;
  • Experience working with large donors, USAID/BHA (formerly Food for Peace) and/or USAID/FTF preferred;
  • In-depth understanding of gender, age and other socio-cultural factors, along with familiarity with community mobilization and participation principles and approaches in the context of food and nutrition security programming;
  • Demonstrated capacity to lead the collection, analysis and use of data and information from a broad range of sources in order to ensure the development of effective SBC approaches, messages and tools throughout the project’s implementation;
  • Demonstrated experience in leading participatory analytical processes and learning required;
  • Demonstrated capacity to understand and advise on critical technical and operational issues related to SBC: health and nutrition, WASH, inclusive governance, social cohesion, education etc.;
  • Demonstrated capacity in developing SBC strategies in contexts of low literacy;
  • Demonstrated ability to transfer knowledge to diverse audiences (capacity strengthening) through training, mentoring, and other formal and non-formal methods, using adult learning methodologies;
  • Prior experience working with MEAL development and integration in programming to capture SBC information to monitor change and outcomes;
  • Experience with facilitation, capacity strengthening and partnership building through formal and informal training, with the capacity to empower staff through opportunities for professional growth and development;
  • Experience working in a variety of developing environments preferred; knowledge of the Mozambique context a plus;
  • Proficiency in Microsoft Office suite, including Word, Excel and Outlook.

Personal Skills

  • Cultural sensitivity, patience, flexibility and ability to work well in a multi-sectoral and multicultural team and to work closely, understand and support local partners;
  • Strong management and interpersonal skills;
  • Strong mentoring and facilitation skills;
  • Flexibility to work both in a team and independently;
  • Demonstrated personal accountability and driven to serve others;
  • Ability to network and communicate with a wide range of stakeholders;
  • Ability to work in a challenging and stressful environment with unexpected challenges;
  • Detail-oriented and excellent time management skills with the ability to meet deadlines and deliver required results in a timely and quality manner;
  • Analytical, problem-solving and systems thinking capacity and skills.

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© EuroJobsites 2021

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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