Country Director

Country Director

Concern Worldwide

Juba, South Sudan

Your purpose:

You will have overall responsibility for the management of the Concern country programme. You will ensure the country programme is in line with Concern Worldwide policies, procedures and meets Core Humanitarian standards. You will lead the Country Management Team and represent the organisation with government, donors and other international organisations.

Currently Concern is host to the NGO Forum in South Sudan and falls under Concern’s rules and regulations. You will have oversight of the staffing of the forum (managed by the Chairs of the Steering Committees) and ensure that expenditure is in line with budgets. You will attend all formal meetings with the Donors.

You will be responsible for:


  • Leading by example and supporting the Concern team to achieve organisational outcomes;
  • Ensuring staff capacity, organisational structures and programme approaches are fit for purpose and able to effectively deliver strategic organisational goals;
  • Engaging with major organisational advocacy issues, providing support and leadership for key strategic campaigns.

Risk Management & Accountability

  • Ensuring optimal use of financial resources; managed in a transparent and accountable manner, consistent with Concern and donor policies, systems and procedures, delivering quality results and demonstrating value for money;
  • Responding robustly to any suspicions or reports of fraud, code of conduct abuses or other misdemeanours, and adhering to Concern’s policy and procedures on investigations;
  • Ensuring Concern complies with all relevant national legal and administrative requirements;
  • Identifying all risks and implementing mitigating measures in conjunction with the Country Management Team;
  • Ensuring a functioning Complaints Response Mechanism within all programmes;
  • Lead and manage the implementation of safeguarding policies and procedures; and response to breaches of the Concern Code of Conduct and associated policies, in collaboration with the Safeguarding Office.

Security Management

  • Establish and maintain an effective safety and security management system to meet agreed standards;
  • Ensure all staff are aware of and adhere to the Security Management Plan.

Programme Development & Implementation

  • Ensuring adequate financial resources for continual programming in country;
  • Supporting the Programme Director to ensure programmes are designed, implemented, monitored and evaluated in line with Concern Worldwide policies, incorporating a results-based management approach;
  • Enabling an organisational culture that supports effective learning, sharing and continual improvement of programme quality.

Support Systems & People Management

  • Supporting and guiding the Systems and Finance functions to ensure effective and efficient administrative, logistical and financial support is provided to staff of Concern Worldwide;
  • Supporting the CFC in budget preparation, revision and monitoring; ensuring that budget holders actively manage their cost centres and prepare accurate budgets in line with the annual plan;
  • Ensure that Concern’s IT systems provide efficient and effective communication and data management for the organisation, linking with Concern Worldwide systems;
  • Supporting and guiding the HR Manager to ensure there are competent and empowered human resources, in a fair, diverse and efficient workplace;
  • Ensuring the National HR Manual and HR policies are in line with organisational and national legal requirements and all staff are aware of and comply with these;
  • Undertaking initiatives to ensure a good working environment and team spirit so Concern is perceived as an employer of choice for national and international staff;
  • Ensuring job requisitions are prepared on a timely basis for international positions;
  • Ensuring staff Performance and Development Review’s (PDR) are undertaken for all staff with appropriate training, development and career opportunities identified.

Representation & Networking

  • Creating a strong and visible profile for the organisation, as a leading actor in the fight against poverty and the implementation of emergency response and resilience programming;
  • Communicating information regarding Concern and its programme at National level to Government, Donors and INGOs, alliances and networks across a range of fora;
  • Engaging appropriately with the media to ensure that Concern's values, vision and programmes are highlighted;
  • Representing Concern Worldwide in strategic national meetings;
  • Ensuring relationships and formal agreements with the government are maintained and updated.

NGO Forum

As the host agency for the form (2021-2024) you are automatically on the Steering Committee of the INGO members.

  • Ensure that the Memo of Understanding between Concern and the NGO Forum is fully understood and abided by its members;
  • Provide regular updates on the financial status of forum to the Joint Steering Committees and to the Annual General Meetings;
  • Ensure an understanding of and compliance with all donor requirements;
  • All proposals reports and financial detail submitted to the donors through Concern;
  • Attending quarterly donor meetings with NGO Forum senior staff;
  • Where necessary ensure that Steering Committees (through their chairs) approve any extraordinary expenditure.

Education & Qualifications Required:


  • At least five years’ experience of managing NGOs at country level preferably with an integrated emergency response programmes in remote and fragile locations;
  • Experience and ability to lead a multi-sectoral programme team of international and national staff working in remote locations;
  • Familiarity and knowledge of managing finance, logistics and administration functions;
  • Experience of security management, of working in challenging, insecure areas and willingness to travel to remote environments;
  • Good networking skills and ability to speak and write fluently in English.


  • Masters in development studies or sociology or any other development related study;
  • Experience in promoting community participation in programme design, implementation and evaluation;
  • Experience of institutional strengthening of government and local NGOs;
  • Experience of conducting emergency assessments and rapid response mechanisms.

We would also like:

  • Cross cultural awareness and sensitivity;
  • Empathy with Concern’s goals and a commitment to capacity building, protection and participation;
  • Good communication and interpersonal skills;
  • Ability in team building and working in a participatory/integrated manner;
  • Flexible, patient and adaptable to a changing environment;
  • Ability to work under pressure with numerous deadlines, etc.;
  • Knowledge of computer applications i.e. Microsoft word, Excel, communications systems.

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© EuroJobsites 2021

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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