Program Manager, Latin America and the Caribbean (LAC) Program

Program Manager, Latin America and the Caribbean (LAC) Program

Freedom House

Washington, DC, United States


The Program Manager provides advanced oversight and management of designated projects from start to finish, and management of the program team. Working closely with headquarters staff in Washington D.C. and field leadership of the Latin America and the Caribbean (LAC) Program, this position is responsible for setting strategic project goals, designing new projects, overseeing all aspects of project implementation, and supervising Senior Program Officers/Program Officers (S/POs) and as applicable Program Associates/Senior Program Associates (S/PAs).


Strategy and Analysis

  • Support the LAC Management Team in developing and periodically updating a comprehensive regional program strategy based on key socio-political developments related to democratic governance and human rights in the region. In coordination with Field Directors and portfolio teams, create and periodically update a comprehensive country strategy and annual work plan in assigned country(ies). Conceptualize, design, and initiate new program/project activities according to Freedom House's strategic plan.
  • Support cross-cutting initiatives to promote collaboration among research, advocacy, and programming in support of democracy and human rights in the LAC region.

Project Implementation

  • Supervise and coordinate all implementation aspects of designated projects, including work planning and timely implementation, monitoring and evaluation, budget monitoring and forecasting, reporting, full compliance with Freedom House and donor rules and regulations, and collaboration with partners, donors and other stakeholders. Independently address concerns and challenges as they arise, or flag them to supervisor as needed. Working with the Field Director, streamline communication and collaboration between headquarters staff and the field office to ensure effective project implementation;
  • Provide guidance during preparation of documentation for subawards and subcontracts (scopes of work, proposal narratives, budgets, other) and serve as final reviewer at the portfolio level;
  • Oversee the production of donor materials (e.g., project timelines, work plans, MEL submissions, quarterlies, final reports, and other ad-hoc reports), integrate leadership feedback, and ensure quality control and timely delivery to donor.

Fundraising and Business Development

  • Lead new business development process integrating inputs and feedback from LAC Leadership and the Business and Development Team in the different stages of the process and ensure final product delivery. Lead program design conversations and log frame development, review and refine proposal narratives and annexes, budgets and budget narratives, and other components for donor submission;
  • In partnership with Field Director, generate new program ideas for proposals that align with regional fundraising strategy, and identify opportunities for new project activities and additional funding for existing projects.

Staff Management

  • Lead inclusive hiring process for open positions in country portfolio. Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, providing regular and timely performance feedback, and leading onboarding efforts and periodic performance reviews for supervisees. In partnership with Field Directors, support the creation of a cohesive and effective portfolio team that enables good project implementation;
  • Coach, motivate, and promote professional growth and development of direct-report staff. Provide direct-report staff with information, tools and resources to improve performance and reach objectives;
  • Contribute to fostering a cohesive and effective LAC regional team;
  • Manage culturally diverse staff and ensure the holistic implementation of organization's Diversity, Equity Inclusion and Belonging (DEIB) strategy.


  • Provide inputs into the creation of systems and materials for grant management and financial operations that improve program staff's administrative capabilities related to project implementation;
  • In coordination with the field, lead the organization of international events with external parties in compliance with Freedom House policies and donor regulations, ensuring logistical arrangements and adherence to activity targets. Develop high-level meeting materials (talking points, briefings, PowerPoint slide content, etc.);
  • In coordination with Field Director and LAC Management Team, oversee trip planning and lead outreach and meeting coordination. Provide approval on travel arrangements (flights, hotels, transportation, etc.) and finalize trip itineraries;
  • Identify security issues and propose solutions, in coordination with Global Security Team, field staff, and LAC Management Team. Maintain, update, and ensure adherence to established protocols across the LAC program.

External Relations

  • Build strong external relationships and collaborative approaches with donors, government officials, and diplomatic representatives, partners, grantees, peer organizations and think tanks. Identify opportunities to collaborate with external partners in new business, advocacy initiatives and events, and policy roundtables;
  • Represent Freedom House publicly; speak about Freedom House's mission and programming, as necessary. Share key insights from meetings and events with portfolio/regional team as appropriate;
  • Identify opportunities for LAC staff to participate in public engagements, including international conferences, congressional briefings and policy discussions;
  • Support LAC Management Team in the creation of content for LAC public communications, including social media posts, factsheets, articles, reports, etc. provide sign off on social media content for assigned portfolio.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The qualifications listed below are representative of the required knowledge, skills, and/or abilities needed to perform the essential duties and responsibilities.


  • Bachelor’s and master's degree in international development, law, public policy, political science, public administration, human rights;
  • Minimum 8 years demonstrated project management experience required, including 2 years of implementation of pro-democracy and/or human rights projects in the LAC region. Project implementation in closed environments is highly desired;
  • Minimum 3 years grant-making and fundraising experience is required. Experience providing awards to low-capacity organizations is a plus;
  • Experience managing grant/cooperative agreements, including USG funding is strongly preferred;
  • Minimum 2 years demonstrated experience managing staff to achieve programmatic results, including ability to coach and mentor team members, and provide leadership to collaborative teams. Supervisory experience is required;
  • Strong ability to communicate effectively in English and Spanish, both verbally and in writing is required;
  • Experience living, volunteering, working, or studying in the LAC Region is highly desired;
  • Deeply committed to nonpartisanship, exhibiting a strong and sustained commitment to the mission of Freedom House;
  • Excellent analytical and judgment skills for identifying problems, drawing conclusions, determining options for resolution, and recommending next steps;
  • Strong ability to plan, organize, and prioritize work, and multi-task to meet tight deadlines;
  • Demonstrated ability to communicate clearly and concisely both orally and in writing, and to lead presentations, training courses and effective meetings;
  • Demonstrated leadership of thought and process, versatility, and flexibility in approach to work and partnerships, and integrity in work;
  • Exhibit professional conduct at all times, with a pleasant demeanor, good humor, positive attitude, adaptability to change, and ethical conduct.

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© EuroJobsites 2022

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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