General Manager

General Manager

IntraHealth International

Windhoek, Namibia


The General Manager has ultimate responsibility for IntraHealth Namibia’s strategy, performance, results, and reputation. S/he oversees all aspects of the business to ensure quality deliverables and client/funder/donor satisfaction, consistent with technical, programmatic and contractual standards and requirements. S/he oversees the design, development and implementation of the organizational strategic and business plans and activities, in support of growth, diversification and impact, in partnership with the Board of Directors. S/he provides technical assistance and advice in her/his areas of technical expertise. The GM is responsible for the day-to-day management and operations of IntraHealth Namibia, ensuring compliance with all applicable policies, standards, and rules and regulations of clients, funders and Namibia legal requirements, and the Cooperation Agreement with IntraHealth International. S/he will lead, manage and supervise staff and teams. The GM is supervised by the Chair of the Board and provides quarterly performance and financial reports to the Board (e.g. progress of strategic and business plans, spending against revenue projections, audit). The GM will travel domestically, regionally and globally an estimated 25% time.

Key Responsibilities

  • Business Development and Relationship Management (estimated range 20-30% level of effort).
  • Leads strategic planning and business development activities to generate revenue, growth and impact through existing and new products and services, in collaboration with the Board of Directors and staff.
  • Cultivates and nurtures relationships with existing and new stakeholders, donors, partners and clients, in line with the strategic plan.
  • In collaboration with the Board of Directors’ Chair, takes the lead to prepare for and manage board meetings.
  • Represents IntraHealth Namibia at external meetings, including national, regional and international conferences, meetings with government officials, multilateral agencies, civil society, media, private sector, donors and partners.
  • Technical Performance (estimated range 50-60% level of effort).
  • Leads the development of strategies for achieving organizational excellence, in collaboration with the Board of Directors and staff.
  • Overseas IntraHealth Namibia technical program implementation to achieve expected results.
  • Provides direct technical assistance and support for selected health workforce/health services/health systems strengthening, data quality and use, and related interventions and activities.
  • Provides oversight and support to technical and programmatic teams to execute successful partnerships, activities and results.
  • Ensures the right number and right type of technical skills (among staff and consultants) to execute the work in an excellent and timely manner.
  • Operational Performance (estimated range 15-20% level of effort).
  • Oversees the finance, contracts, administration and human resource functions, ensuring sound fiscal, administrative, human resource and procurement policies, procedures and practices are in place and in compliance with client/funder/donor and Namibian requirements.
  • Ensure F&A team is supported and equipped to ensure the management of human and financial resources is compliant with relevant policies, procedures, standards and regulations.
  • Ensures that business processes, procedures, tools, and techniques are in place to identify, control, monitor and mitigate project and the organizational exposure to risks.
  • Ensure operating environment enables productivity and employees feel supported, encouraged and safe.

Minimum Qualifications

  • An advanced degree in public health, business, international development or related field; clinical experience preferred.
  • Minimum of twelve years of experience managing and implementing public health projects with a focus on health workforce/health services/health systems development and strengthening or related experience.
  • Successful candidates will have demonstrated success in managing and growing a business portfolio with primary focus on diversification of stakeholders, donor agencies to include private organizations.
  • Demonstrated experience in working collaboratively with public, private sector and civil society organizations.
  • Excellent program management skills including strong analytical skills, including use of data to drive programmatic decisions, and experience in strategic, operational and program planning and budgeting.
  • Excellent skills in leading and fostering high performing and motivated teams able to deliver results on time and on budget, meeting funder/client expectations ;
  • Enthusiasm for fostering relationships with a broad network of external stakeholders.
  • Proven experience in developing and securing new business opportunities.
  • Excellent written and verbal communication, with expert presentation skills and experience in writing technical proposals, and professional articles and abstracts for international, regional and national audiences.
  • Namibian citizenship is required.


  • Producing Results: Ability to guide, allocate and optimize utilization of personnel and financial resources to achieve planned outcomes.
  • Business Development: Knowledge of and ability to use tools, techniques and processes for exploring and developing potential areas of business growth for the organization.
  • Operational Functions: Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.
  • Client Relationships: Knowledge of industry priorities and business approaches and models needed to successfully manage relationships with clients, vendors, and peers. Establishes and maintains partnering relationships during engagements; including influencing, communicating, presenting, facilitating, managing and developing others.
  • Strategic thinking: Applies organizational acumen to identify and maintain focus on key success factors for the organization.
  • Visioning: Creates and communicates a vision of the organization that motivates others to superior performance.
  • Business Acumen: Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
  • Marketing strategy and positioning: Knowledge of and ability to use business models to develop and implement marketing strategies, objectives, and tactics.
  • Accountability: Focuses on those activities that have the greatest impact on meeting work commitments.




  • Masters or better in Public Health or related field.

Apply Now

Don't forget to mention IntJobs when applying.

Share this Job

© EuroJobsites 2018

This website uses cookies to make your experience better. Continued use of this website means you accept our cookie policy.  Accept Cookies