General Coordinator

General Coordinator

Doctors of the World - Médecins du Monde

Sana'a, Yemen


Under the responsibility of the desk officer based at headquarters in Paris, you are in charge of the programmatic and operational management. You have a leading role in developing, overseeing implementation, reviewing and monitoring of the country programme strategy. You supervise three bases within the country (Sana`a main office, Ibb and Aden bases) as well as one base in Djibouti which was established to support Yemen program operations.

More specifically, your responsibilities are to:

Mission Management

  • Elaborate and share a continuous analysis of the socio-political and humanitarian context;
  • Take the lead in defining the operational and advocacy strategy together with the coordination team, and the desk officer;
  • Provide guidance and support to the different departments as per needed;
  • Ensure a smooth collaboration with partners;
  • Ensure the respect of internal rules;
  • Contribute to the yearly budget framework and its revision and anticipate any needs of budget amendments;
  • Monitor expenditure and budget compliance on a regular basis, report any concerns to the administrative manager.


  • Monitor the security situation, analyze and anticipate evolutions with the liason & security officer;
  • Regularly update the security guidelines and propose new rules or procedures, in reaction to security incidents or to changes in context;
  • Ensure a national security plan is updated and implemented;
  • Validate expats movements inside the country;
  • Build the capacities of the liason & security officer and the logistics coordinator in managing the team safety.


  • Ensure regular interaction, information sharing, and collaboration with other humanitarian actors;
  • Represent MdM with the authorities and ensure a regular communication with stakeholders at central level. Representation at peripheral level can be delegated to the field coordinators and the liaison & security officer;
  • Establish and develop regular contact with funding partners;
  • Undertake pro-active donor prospection and propose alternative sources of funding.

Program design and coordination

  • Monitor regularly the humanitarian situation and define the strategy in the country, in close collaboration with HQ;
  • In case of substantial changes or difficulties, propose and discuss new actions with the team, and the desk officer;
  • Analyze the context, develop a network of contacts inside and outside Yemen;
  • Supervise the preparation of project proposals, reports and other documents requested by the donors, and ensure the quality and accuracy of documents submitted.

Team management

  • Manage directly a team of 2 expatriates and 3 national staff;
  • Ensure good information flow and maintain proper communication between the different departments;
  • Support the medical coordinator in the daily management of the program;
  • Make sure that performance appraisals are regularly conducted for the staff mission, in link with the administrative coordinator;
  • Recruit, induct on code of ethics and internal regulations;
  • Develop capacity building strategy and activities for the mission staff.


  • Ensure that the level of visibility and the public messages on the programs are in line with MdM strategic position;
  • Act as focal point for communication and advocacy activities, in collaboration with the desk officer;
  • Report regularly and share information with the desk officer through monthly sitreps.


  • Minimum of 5 years humanitarian aid experience at management level in complex crisis;
  • Extensive experience in a similar position as country director/head of mission;
  • Substantial experience in safety and security management;
  • Experience in representation and negotiation with local authorities, partners and staff, donors;
  • Working previously in Yemen or the region in an asset;
  • Experience in managing health program in an asset;
  • Excellent communication skills, listening and diplomacy skills;
  • Ability to take effective decisions according to the context;
  • Flexibility, leadership, team player;
  • Excellent organizational skills;
  • Languages: English fluent, French is an asset, Arabic is an asset;
  • You are committed to MdM’s values as an organisation and motivated by its non-statutory, NFP model.

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© EuroJobsites 2019

EuroJobsites is a registered company number: 4694396 VAT number: GB 880 9055 04

Registered address: EuroJobsites Ltd, Unit 8, Kingsmill Business Park, Kingston Upon Thames, London, KT1 3GZ, United Kingdom

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