Programme Manager - Pacific Humanitarian Warehousing Programme

Programme Manager - Pacific Humanitarian Warehousing Programme

SPC - Secretariat of the Pacific Community

Suva, Fiji

The Pacific Humanitarian Warehousing Programme (PHWP) is an eight-year multi-donor, multi-country investment to enhance humanitarian warehousing capabilities across 14 Pacific Island Countries and Timor-Leste via three areas of intervention – warehousing infrastructure, supplies (non-food items) and warehousing systems, including integration into local and regional humanitarian architecture. The program is framed by three thematic priorities – Gender equality, disability and social inclusion; localization; and green humanitarian action. By the end of the eight-year period, it is expected that Pacific Island Countries and Timor-Leste are able to respond to disasters increasingly independently and sustainably.

The role – Programme Manager – Pacific Humanitarian Warehousing Programme will provide the day-to-day strategic and operational leadership of the Pacific Humanitarian Warehousing Programme within a cross-functional team environment involving: the establishment of the Programme Management Office (PMO) and design of the various approaches informing the Programme Delivery Plan across an eight-year program; integration of the PMO with the Infrastructure Specialist Unit engaged to manage the warehousing infrastructure component; and planning and monitoring programme resources ensuring that financial analysis is risk-informed and the delivery plan is resourced appropriately.

The key responsibilities of the role include:

Programme planning and implementation and strategy

  • The day-to-day management of the programme in a defined and integrated whole-of-programme delivery plan involving the Infrastructure Specialist Unit engaged to deliver the warehousing infrastructure component.
  • Effectively monitor programme performance in line with the MEL plan and identifying and addressing areas for improvement.
  • Implement risks and safeguarding strategies in line with the Risk Management and Social and Environmental Safeguards Plan/s that will mitigate potential issues that could adversely impact programme success or the reputation of SPC.
  • Demonstrate good practice when contextualizing and mainstreaming GEDSI, localisation and climate and disaster resilience approaches across all components of humanitarian warehousing – construction, supplies and management.

Stakeholder engagement and communication

  • Identify and engage Programme stakeholders (Programme Governance Committee, development partners, NDMOs, etc.) in line with the Stakeholder Engagement and Communications Plan, including participating countries, development partners and CROP agencies; regularly inform stakeholders about programme progress, risks, and changes.
  • Successful communication and endorsement of a shared vision of what programme success looks like; stakeholder concerns are addressed quickly, ensuring their needs are appropriately considered in programme decision-making.
  • Engage stakeholders in the programme implementation process and provide meaningful opportunities to contribute to developing National Implementation Plans.

Resource management

  • In coordination with the Deputy Director – Disaster and Community Resilience Programme, manage programme resources, including budgets, human resources, and supplies efficiently and in line with SPC policies and donor funding agreements.
  • Systematically monitor and forecast programme expenditures and the overall financial performance against the budget, putting early indications of significant deviations and mitigation strategies in place.

Quality assurance

  • Implement, in conjunction with the Infrastructure Specialist Unit, quality assurance processes to ensure that programme deliverables, including warehouse construction, supplies and management arrangements to meet established standards and requirements.
  • Execute monitoring, evaluation and learning activities per the MEL Plan to monitor and assess the impact and effectiveness of the programme; with a clear attribution between outputs and end-of-program outcomes.
  • Systemically collect and analyze data at a whole-of-program and country-level to measure program outcomes and make data-driven decisions for ongoing improvement.

Management and Leadership

  • The programme team to comprise of a skilled and competent workforce, meeting key project milestones and exceeding performance targets.
  • Ensure that a respectful and productive working relationship exists between the programme management office and the infrastructure unit.

Key selection criteria


  • Advanced university degree (master's degree or equivalent) in law, international development, international relations, political science, disaster management, humanitarian action, logistics/supply chain, or other relevant area.

Technical expertise

  • At least 15 years of progressively responsible relevant experience at the regional or international level in humanitarian affairs, disaster risk reduction, community resilience, humanitarian logistics or related fields.
  • At least 5 years of experience in a Team Leader/ Programme Director/ Deputy Director/ Manager role.
  • Demonstrated broad understanding of the development context and the challenges and opportunities that frame programme implementation within the Pacific.
  • Thorough understanding of adaptive programming and core functional areas including MEL frameworks, finance, resource mobilization, contract management, communications and stakeholder engagement, and risk management.
  • Practical experience in programming across one or more of the following areas: disability inclusion, gender equality, social inclusion, localization, and green humanitarian action.
  • A collaborative and open communication style with strong interpersonal and influencing capabilities to build relationships across different stakeholder groups.
  • Experience in successfully working within a deadline-driven environment.
  • High level of competency across various Microsoft applications, including Excel, Word, Outlook and PowerPoint.

Language skills

  • Excellent English written and verbal communication skills (oral and written).

Interpersonal skills and cultural awareness

  • Ability to work in a multicultural, inclusive and equitable environment.

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